Client Advisor

London, GB, EC2R 7HE

Purpose of the Job

Our parent company, Quintet Private Bank, is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. Compared to others, we are small (<1,800 employees across 30 European and UK locations) with an ambition to stay true to our purpose to be the most trusted fiduciary of family wealth.


When you join us you are joining a company that values diversity of background, equal access to opportunities, career development, collaboration and inclusiveness. We want our employees to feel proud of being part of a company that is committed to do the right thing. You will have the opportunity to grow your career while developing personally and professionally through various resources and programmes.


We're seeking Client Advisors at various levels, to join the team based in Brown Shipley, London. This offers a unique opportunity to work in a collaborative and client-centric environment where your expertise and passion for helping others will make a significant impact.


A fantastic time to join Brown Shipley, as our parent company Quintet progresses its new announced partnership with BlackRock, with access to an expanded set of investment tools, products and solutions that will enhance our investment capabilities, supporting our ability to deliver robust client outcomes!

Key Accountabilities

• Acquire new target group clients through the effective use of own network targeting prospects and, together, cross-pitching the Brown Shipley proposition.
• Drive revenues and other commercial objectives through long-term and proactive relationship management with existing clients based on trust and distinctive service.
• Lives by a Risk Culture – has an excellent understanding of the business and related compliance, conduct and operational risks. Accountable for the appropriate mitigation at any point in time within the parameters defined by the Firm’s Risk Appetite Statement and related frameworks. Act as a role model for business ownership and responsibility for risk management in line with our core values at any time or for any amount of revenue: always does the right things, doesn’t compromise on our high ethical standards in our interactions with each other or external stakeholders, e.g. clients and regulators.
• Results focused, open for business enhancement and developing Brown Shipley’s name and brand.
• Creates a partnership culture within team and between teams to deliver Brown Shipley’s overall value proposition to clients.
• To work independently and, as required, with Specialist teams within the business to advise on and manage the Investment, Financial Planning and Lending needs of clients to meet their overall Wealth Management goals and objectives within the scope of their declared risk profile.
• Contact clients regularly by telephone, letter or in person in order to ensure client’s needs are met.
• To maintain the highest standards of compliance in keeping with the company’s obligations to clients, counterparties and the regulator. These standards will be the minimum provided by law but may be extended by company policy.
• Ensure all operations affecting clients are carried out in accordance with the FCA rules.
• To represent the company and the division to clients, potential clients and introducers of clients at the standard necessary to develop the business in accordance with strategic and financial objectives.

Knowledge and Experience

Relevant experience within a wealth management or private banking role within financial services industry.
Background in investment/asset management, products, wealth planning or other functions.
Has built relationships with a portfolio of clients and prospects, and comfortable networking to generate revenue.
Familiar with defining the right advisory and investment solutions.
Understands Risk within context of the role and meets the regulatory obligations, as applicable.

Attributes and Qualities

Creates a partnership culture within teams and collaborates across the Quintet groups network to deliver the overall client proposition.
Works effectively with relevant teams to find the best solutions.
Supports and encourages others to generate a positive working culture, sharing information cross functions.
Takes a solution oriented approach and challenges the way we do things: “see it, say it, fix it”. 
Effective communicator (both written and verbal), and good at influencing audiences in person and presenting to clients.
Resilient, problem solver, effective planner with a partnership approach.

Technical Skills

Qualified Adviser – Certified as an “Adviser” – subject to the relevant Training & Competency Scheme. Level 4 as a minimum
Proven threshold competent and operate with a full understanding of Risk within a regulatory framework.

Why join us:

- Opportunity for Growth: We invest in our employees' development, offering opportunities for career advancement and continuous learning.
- Collaborative & Caring Culture: Join a supportive team of trusted professionals who are passionate about helping clients succeed and have a desire to do the right thing to support their wealth needs. 
- Competitive Compensation: Enjoy a competitive salary, performance-based incentives, and comprehensive benefits package.
- Impactful Work: Make a difference in the lives of our clients by helping them achieve their financial goals.

If you're ready to embark on an exciting journey with a company that values integrity, innovation, and excellence, we want to hear from you!