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Senior Client Servicing Administrator

London, GB, EC2R 7HE

Purpose of the Job

The acceptance of new clients to the Group, and the ongoing review and maintenance of client static data and documents. This includes ensuring data remains accurate & compliant and is updated periodically in line with BSCO policies.

Key Accountabilities

1. Carry out all administration activities as identified in the Client Servicing training matrix in an accurate and timely manner.
2. To be responsible for collecting and updating accurate information in respect of FATCA, CRS & LEI’s for reporting purposes.
3. Ensure that all relevant company procedures are complied with and that all relevant legal and regulatory reporting requirements and deadlines are met.
4. Ensure that all e-learning modules are completed & passed within time frames set by Compliance
5. Ensure that the anti-money laundering procedures are read & fully adhered to and that you know who the MLRO & Deputy MLRO are for reporting suspicious activities.
6. Ensure that all reasonable requests received from internal clients are carried out in a complete, accurate and timely manner and that internal clients are kept informed of work progress and status where necessary.
7. Keep up to date with legislative, regulatory and Inland Revenue practices (where applicable) affecting Client Servicing procedures including the acceptance of new clients.
8. Develop own professional expertise through on the job training, formal training and, where appropriate, professional qualifications.
9. Carry out any other duties as may reasonably be required.
10. Undertake checking of work, training and support of less experienced staff within team.
11. Assist management in maintaining and developing internal procedures, checklists and guidance notes.

Attributes and Qualities

A good team player but can work independently.
Excellent attention to detail
Technical competency
Excellent work ethic
Eager and willing to add to knowledge base and skills

Technical Skills

Excellent use of Excel, Word, Microsoft
Able to create spreadsheets
Able to run pivot tables
Able to complete v look ups

Languages Skills

Fluent in English