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IT Services & Infrastructure

London, GB, EC2R 7HE

Purpose of the Job

At Quintet, we are looking for talented, passionate people who are eager to help us build the leading challenger private bank in Europe, and beyond. Is that you?

Brown Shipley are seeking an IT Support professional to join the team in new, modern office based in Spinningfields, Manchester or London.

Key Accountabilities

  • Project lead and support projects, as required and defined by IT Strategy and Head of IT.
  • 2nd / 3rd Line Support / Infrastructure Support.
  • On-Premise, V-Ware and Azure based environments/services.
  • Windows Server sysadmin and maintenance.
  • AD – Local and Azure.
  • On-going management and review of all IT services and contracts provided by 3rd parties, in line with SLAs & KPIs.
  • Automation of dashboards, KPI and documents using scripting tools
  • Responsible for the provision and management of mobiles, SIMs, laptops and tablets and some software licences.
  • Responsible for IT asset management and inventorying, for all relevant IT hardware and software systems.
  • Keeping records up to date, through the defined procedures.

Knowledge and Experience

Experience managing up to 3rd level IT support
Incident management
Project management
Strong networking and infrastructure skills

Attributes and Qualities

Team work and collaboration
Good verbal and written communication skills
Strong problem solving skills
Organised documentation
Analytical thinking

Technical Skills

Proficient in MS Office products
Experience with Windows 10 OS and iOS devices
Azure and VMware environments/services
Microsoft 365 Services
On-Premise Microsoft AD
Cisco Meraki

Languages Skills

Fluent in English