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IT Infrastructure Demand & Portfolio Manager

Luxembourg, LU, L-2955

Job Summary


Within the ITS Infrastructure Department, you will be in charge of the Demand Management Process (capture and qualify the request, estimate the workload, plan and provide budget and implementation timing to the requester). With the support of the Infra team, you will  be in charge of maintaining the Infrastructure Capacity Planning and provide dashboards about resources. You will be also in charge of Project Management, internally but also at group level with our affiliates. As Project Manager, you will initiate the project, monitor its progress, its deliverables and risks, according to the project framework and change management process to ensure the achievement of the project objectives.

Job Responsibilities


Ensures Demand Management Process and follow-up, including the Infra Capacity Planning with Dashboards associated


Initiates the project (objectives, scope, planning, budget, deliverables, organization, Kick Off, ...)


Defines and monitors the project progress in the different phases (Solution Design, Development, Testing, …) to ensure the achievement of the project objectives


Identifies and escalates risks & mitigations for the project


Ensures change management process and project framework application


Ensures the project communication, sponsor and stakeholders management


Manages the project Team


Promotes a strong collaboration and mutual respect between project contributors and towards customers

Qualifications / Experiences


ITS Engineer

Proven experience interacting with Business Departments, IT services and external providers is an asset



Sound knowledge of project methodologies (Prince 2, Agile, ...)


Analytical skills






Positive attitude


Good communication skills



Fluent in English and French