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Senior Client Administration Officer

Luxembourg, LU, L-2955

Job Summary

As a Senior Client Administration officer, you are committed to perform all the tasks related to the update of the centralized customer static data file and of the related portfolios, for both private individuals and institutional clients. You are familiar with all account opening documents required in this context and you are also able to remediate client files when necessary.
Your actions contribute to account and safe openings and (un)blocking, to the appropriate passing of transactions as well as to an adequate delivery of banking information towards the customer and regulators.
As a contributor to a centralized data center, you work with many different internal entities and even with some affiliates for particular items.

Job Responsibilities

1) be able to review and validate the contractual or regulatory documentation

2) perform a quick and accurate data input in line with the documents required and received, as well as with the ongoing regulation and internal procedures

3) keep up with the reglementation on Compliance (AML,MiFID, EMIR, Data Protection, …), Risks (Anacrédit, Incidents Report) and Tax  (FATCA, QI, CRS, UKRND, USU/NUP,…)

4) participate to a lean document management, propose ideas of improvements

5) contribute to the team's  best practices, efficiency, procedure & user guide update

Qualifications / Experiences

Bac+2 min.

At least 5 years experience

Excel & Word proficient


Excel & Word proficient

Knowledge of the client documentation (companies and private individuals) and the pertaining data checks (structure, intervening parties...)

Basic knowledge of the various regulations (AML/KYC, Mifid2...)

Soft skills: rigour, care,autonomy, analytical & critical mindset (ability to solve and solution oriented), team spirit, client focused, resistance to time constraint


Languages: French/English