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Client Service Manager

Brussels, BE, 1160

Purpose of the Job

 

Puilaetco a Quintet Private Bank is looking for talented and passionate FIM & AS Client Service Managers. Would that be you?

You will become a part of the FIM & AS Client Service Management team in Brussels and focus on providing operational and procedural excellence to our professional clients.

FIM & AS is a separate business line within Quintet and services professional counterparties (Financial Intermediaries) and Asset Managers.

As FIM & AS Client Service Manager you are responsible for:

 

 

  • Maintaining and developing relationships with clients by being a trusted partner for the daily business in addition to the CAM (Client Account Manager) and BD (Business Development)
  • Being a point of contact for the client’s operational requests and general enquiries
  • Working closely together with BD and CAM to identify additional client needs and finding the nest solutions
  • Supporting account opening process and delivering excellent client experience
  • Proactively flagging the potential risks that have been identified and supporting CAM on the periodic Due Diligence
     

 

Your Profile

 

  • You have a bachelor’s degree in Finance, Business Administration or similar as an advantage
  • Strong knowledge and proven experience in the Financial Industry and preferably in private banking, insurance, or client services
  • Proven professional experience in a similar environment
  • You are client oriented, strong communicator and good listener
  • You know how to build effective and trustworthy relationships
  • You are well organized and detail oriented

Technical Skills

 

  • Knowledge of MS Office

Languages Skills

 

  • Fluent in Dutch and French required 
  • Good knowledge of English